In 1869, Concordia Publishing House was founded as a small St. Louis printery with the mission of providing doctrinally sound materials for churches and individuals. Today, our company thrives as a nationally recognized publishing company that offers churches, schools, and individuals more than 10,000 products and services. And while we continue to grow from our humble beginnings 150 years ago, our mission remains the same.
Concordia Publishing House is the publishing arm of The Lutheran Church—Missouri Synod. It exists for the purposes of strengthening and aiding member congregations in their proclamation of the Gospel of our Lord Jesus Christ and working in partnership with the agencies and congregations of the Synod to provide publishing services. On their behalf, Concordia Publishing House will develop, produce, market, and distribute products and services that are faithful to the Scriptures and the Lutheran Confessions and which will effectively serve such proclamation to people throughout the world. All to the Glory of God.
We are committed to providing excellent customer service, creating customer engagement, and building and maintaining customer relationships.
We are committed to challenging ourselves to deliver innovative products and services that improve the experience and exceed the expectations of our customers.
We are committed to evaluating and improving CPH processes in every area to drive down costs and cycle time and to increase job satisfaction and encourage personal growth and learning.
We are committed to ensuring sustainable financial success to serve God’s people now and in the future.
We are committed to developing the highest quality products and services for our customers.
Joining Concordia Publishing House in 1999, Dr. Kintz applied his business experience to improve operations, increase mission focus, and grow customer loyalty. His passion for excellence has always been motivated by a profound care and concern for reaching the lost for Christ. Under his leadership, CPH won the Missouri Quality Award in 2009 and the National Malcolm Baldrige Quality Award in 2011.
Dr. Kintz has served on various corporate boards of directors, has taught as an adjunct professor at the graduate level, and serves as a mentor for various leaders in aerospace and for small disadvantaged and minority-owned businesses.
Dr. Kintz holds a bachelor's degree (B.S.) from Maryville University—Saint Louis in mathematics and a master's degree in business administration (MBA) from Fontbonne University. He holds a Doctor of Education degree (Ed.D.) in curriculum and instructional leadership from Lindenwood University. His dissertation focused on the future of digital curriculum for schools and formed the basis for strategic planning at CPH. In 2018, he was awarded an honorary Litterarum Humanarum Doctor (LHD) degree from Concordia Theological Seminary Fort Wayne.
At Concordia Publishing House, we are dedicated to our mission of serving and strengthening the people of The Lutheran Church—Missouri Synod. For 150 years, we have provided sound doctrinal content and high-quality products for our customers. We are proud to be your publisher.
We are also proud to be recognized as a leader in our industry. Over the years, CPH has earned many awards for customer service, exceptional quality, and excellence in workplace environment. These awards are not only a true honor but also a reflection of our employees' dedication and passion for excellence.
It is our pleasure to serve you, and we could not be more grateful for your support.
The Malcolm Baldrige National Quality Award (MBNQA) is presented annually by the president of the United States to organizations that demonstrate quality and performance excellence. Organizations that apply for the Baldrige Award are judged by an independent board of examiners. Recipients are selected based on achievement and improvement in seven areas, known as the Baldrige Criteria for Performance Excellence:
Recognized as one of the strongest state-level quality award programs in the country, the Missouri Quality Award is the official state recognition for excellence in quality leadership.
A mark of distinction for organizations that are well run and are in accord with biblical principles. This designation will be of interest to organization management, prospective job applicants, investors, volunteers, and customers.
Awarded by Mayor Francis G. Slay and the St. Louis Development Corporation in appreciation of CPH's dedication to doing business in St. Louis, Missouri.
Awarded to call centers that demonstrate best practices and attain world-class performance. Awarded by BenchmarkPortal, The Center for Customer-Driven Quality, and Purdue University.
After a century and a half, Concordia Publishing House's mission hasn't changed—developing products that are faithful to God's Word.
Times have changed, and so have we. But God hasn't changed, so neither has our message.Explore