Concordia Publishing House

Concordia Publishing House
 

Careers & Internships

"My career has changed so much during my time at CPH. CPH gave me the opportunity to find a career path that fits my skill set, and it continues to be a place where I can challenge myself every day."

— Amanda, eCommerce

Amanda, eCommerce

"Working at CPH, I continue to learn new aspects of art and technology while designing products that make meaningful differences in peoples’ lives. It has been and continues to be a rewarding experience."

— Jared, Design

Jared, Design

"Working for CPH, I get to serve those who serve the Lord, while working with God’s people in a Christ-centered environment. Plus, my job in software support allows me to help church workers with their church software needs on a daily basis."

— Rod, Concordia Technology Solutions

Rod, Concordia Technology Solutions

"I appreciate the flexibility I have in balancing work and home schedules. I’m also thankful to serve a company that nourishes my family with God’s Word in a multitude of ways."

— Lisa, Copyediting

Lisa, Copyediting

"CPH is a great place to work, and I love the family environment. Being from out of state, my co-workers are like my family away from home. Plus, CPH provides us with great benefits and incentives."

— Sarah, Book Production

Sarah, Book Production


At CPH, your skills and ideas have a direct impact on our corporate mission. Here, your work helps further the CPH mission to provide products and services that aid and strengthen the Church in sharing the Gospel of Jesus Christ throughout the world.

Career Opportunities

Bilingual Customer Service Representative

Full-time

The Bilingual Customer Service Representative is responsible for answering 80 to 100 incoming customer telephone calls per day in a timely manner, while meeting call-quality standards. The CSR is responsible for maintaining good customer relationships and will exhibit the ability and desire to find solutions to customers' problems. This position will handle Windows-based PC work involving processing returns, credits, address changes, gratis orders, manual reviews, changes to orders, and rush orders. The CSR is responsible for having in-depth knowledge of CPH product, and for up-selling as appropriate to in-bound customers. This position must work in partnership with team members and foster a positive team environment. The essential functions of this position are as follows:

  1. Building, enhancing, and preserving long-term relationships with customers.
  2. Processing sales orders, credit returns, and order updates through the CPH Epicor software system.
  3. Providing excellent customer service by being in a "ready state" to receive calls, answering them as they come in, and exhibiting a desire to help with all aspects of a customer's needs.
  4. Staying abreast of new publications or changes to products including special promotions.
  5. Making appropriate offers to qualifying customers.
  6. Staying abreast of the various customer types and how to serve each one.

The ideal candidate will have the following knowledge and experience:

  • High school diploma or equivalent.
  • Previous customer service experience, preferably in a call center environment.
  • Knowledge of the Christian church. (Knowledge of the LCMS is preferred, but not mandatory.)
  • Excellent communication skills.
  • Ability to type a minimum of 40 words per minute.
  • Demonstrated proficiency in using a 10-key number pad.
  • Strong PC skills, with proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook).
  • High energy, enthusiasm, and dependability.
  • Fluency in Spanish (required).

Apply Now

Customer Service Representative

Full-time

The Customer Service Representative is responsible for answering 80 to 100 incoming customer telephone calls per day in a timely manner, while meeting call quality standards. The CSR is responsible for maintaining good customer relationships and will exhibit the ability and desire to find solutions to customers' problems. This position will handle Windows-based PC work involving processing returns, credits, address changes, gratis orders, manual reviews, changes to orders, and rush orders. The CSR is responsible for having in-depth knowledge of CPH product, and for up-selling as appropriate to in-bound customers. This position must work in partnership with team members and foster a positive team environment. The essential functions of this position are as follows:

  1. Building, enhancing, and preserving long-term relationships with customers.
  2. Processing sales orders, credit returns, and order updates through the CPH Epicor software system.
  3. Providing excellent customer service by being in a "ready state" to receive calls, answering them as they come in, and exhibiting a desire to help with all aspects of a customer's needs.
  4. Staying abreast of new publications or changes to products including special promotions.
  5. Making appropriate offers to qualifying customers.
  6. Staying abreast of the various customer types and how to serve each one.

The ideal candidate will have the following knowledge and experience:

  • High school diploma or equivalent.
  • Previous customer service experience, preferably in a call center environment.
  • Knowledge of the Christian Church. (Knowledge of the LCMS is preferred, but not mandatory.)
  • Excellent communication skills.
  • Ability to type a minimum of 40 words per minute.
  • Demonstrated proficiency utilizing a 10-key number pad.
  • Strong PC skills with proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook).
  • High energy, enthusiasm, and dependability.

Apply Now

Editor

Full-time

The editor is responsible for the development of curriculum materials used in congregational education programs, and for providing leadership in their articulation. This individual partners with other developers who are also charged with responsibilities for curriculum development. The essential functions of this position are as follows:

  1. Provide leadership for the development of overall plans for CPH curriculum resources, including comprehensive scope and sequence, course outlines, and specifications for individual courses.
  2. Work cooperatively with team members to ensure timely production of theologically sound and pedagogically excellent materials.
  3. Identify writers, and orient, counsel, and supervise development of manuscripts.
  4. Carry out periodic reevaluation and, when necessary, revision, and/or supplementing of extant materials.
  5. Perform substantive edit of manuscripts.
  6. Develop technology applications associated with curriculums to teach the faith and also to help those who use CPH curriculums.
  7. Prepare and present workshops to equip and encourage teachers and other congregational staff in their educational ministry.

The ideal candidate will have the following knowledge and experience:

  • Solid background in curriculum, educational trends, philosophical underpinnings, current research in education, curriculum technologies, and child development.
  • Knowledge of Christian education, especially as it pertains to the Christian Day School and/or Sunday School.
  • Effective writing and editing skills, particularly as it pertains to curriculum development, planning, and organizing.
  • A minimum of five years of experience in Lutheran education and demonstrated competencies in current technology as it pertains to curriculum (required).
  • Bachelor's degree in theology or education required, master's degree or its equivalent in theology or education is desired.
  • Active on the official roster of the LCMS.

Apply Now

Manager, Web Development

Full-time

The Manager, Web Development, is responsible for leading a team that performs planning, development, production, and maintenance support for all web-based CPH business systems.

The essential functions of this position are as follows:

  1. Work with vendors and others as needed to continually enhance the functionality, and maintain peak operability, of our corporate website.
  2. Participate in, and/or lead, project teams as requested, providing knowledge of various applications, and participating in the development of functional and detailed design specifications. Provide support for the development of project timelines and budgets.
  3. Analyze the needs of CPH and its customers, and determine how these needs can be met through innovative web-based software solutions.
  4. Maintain and manage web infrastructure essential to support critical ecommerce operations.
  5. Implement security procedures to manage information and data security.
  6. Lead, train, and develop staff for maximum effectiveness in support of corporate goals.
  7. Provide technical assistance for the users of CPH.org as such needs arise.
  8. Assist in evaluating the technology services offered by CPH technology partners.

The ideal candidate will have the following knowledge and experience:

  • Bachelor's degree in Information Systems or Computer Science required. (Master's degree in an applicable field preferred.)
  • Five years of experience.
  • Broad knowledge of managing ecommerce operations, including managing server environments, application (regular and mobile) development, and database operations.
  • Knowledge of web hosting, cloud environment, and IIS administration.
  • Knowledge of application-development life cycle, support, and maintenance.
  • Coding in .NET, AJAX, web services, jQuery, JavaScript, and SQL Server.
  • Thorough understanding of web operation and application/data security measures.
  • Hands-on experience in .NET and web technologies, including C#, ASP, .NET, jQuery, AJAX, web services, and mobile development platforms.
  • Experience with relational database design and normalization using SQL Server.
  • Knowledge of web-related data vulnerabilities and remediation methods.
  • Skill in managing multiple IT projects using Waterfall, Agile, and Hybrid models.

Apply Now

Event Coordinator

Full-time

The Event Coordinator is responsible for promoting Concordia Publishing House, its products, and its programs through the coordination of CPH displays at LCMS and non-LCMS national conventions, executing call campaigns for different product areas as assigned, and achieving sales goal objectives and expectations of the product groups' marketing manager. The essential functions of this position are as follows:

The essential functions of this position are as follows:

  1. Schedule, manage, and direct all efforts to secure product displays/selling booth at LCMS national conventions, including the Lutheran Education Association, International LWML, International LLL, Synodical, LCMS Children's Ministry, and Youth Gathering.
  2. Schedule, manage, and direct all efforts to secure product displays/selling booth at non-LCMS national Christian conventions, including ACSI, Children's Pastors Conference, NALC, and Religious Education Congress.
  3. Work with marketing managers to determine product mix, arrange for staffing, and coordinate order entry and product shipment for each event.
  4. Explain and/or demonstrate product and ministry resources, leading workshops at LCMS district events, Christian bookstores, and churches as directed.
  5. Carry out seasonal phone surveys and sales campaigns, as directed, to church or school staff to sell CPH product such as VBS, Sunday School, and offering envelopes, working within the parameters and goals set up by the marketing managers, achieving objectives for number of calls made and sales revenue, and recording customer feedback. Provide all required data and requested information pertinent for and related to the completion of each call campaign.
  6. Maintain POS equipment. Edit and process orders, expense reports, and event reports. Maintain complete and accurate financial records related to event sales and expenses and respond to requests, suggestions, and concerns.
  7. Operate within expense budget for all event expenses including booth furnishings, freight to and from event site, and travel and lodging expenses.
  8. Maintain master product database for all national event items with current list and discounted prices.
  9. Maintain billing ad code to ensure accurate event billing.

The ideal candidate will have the following knowledge and experience:

  • 1+ year prior event marketing experience (preferred).
  • Outbound cold-calling experience (preferred).
  • Bachelor's degree in business or equivalent experience.
  • Excellent communication skills.
  • Ability to work with contracted and volunteer staff.
  • Strong computer skills, with proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
  • Knowledge of POS systems.
  • Strong problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to multitask and be detail-oriented.

Apply Now

Proofreader

Part-time

The Proofreader provides proofreading services on manuscripts, promotional pieces, press releases, and various other projects related to the operations of Concordia Publishing House. This position is part time and offers flexible hours.

The essential functions of this position are as follows:

  1. Reviews final files or pages for all manner of typographical and layout issues (e.g., typeface issues, word/line breaks, running heads, folios, and other traditional proofreading tasks). Also ensures all queries are addressed.
  2. Ensures that manuscripts adhere to CPH's House style and general standards of professional publishing (based on The Chicago Manual of Style).
  3. Adds all changes to the electronic files of the manuscript or marks corrections on hard copies, as needed.
  4. Assumes responsibility for meeting production deadlines.
  5. Works within budget while staying on schedule and meeting deadlines. Reports budget and deadline concerns to supervisor.

The ideal candidate will have the following knowledge and experience:

  • Bachelor's degree in English, journalism, or related field
  • Three to four years of proofreading experience
  • Knowledge of English and grammar usage
  • Skilled in Microsoft Office suite
  • Experience with InDesign software (preferred)
  • Knowledge of publishing terminology and practice
  • Familiar with The Chicago Manual of Style (preferred)
  • Experience with reference methods and materials
  • Able to work in a tactful and cooperative manner with other team members to meet deadlines
  • Communicate effectively through the written word

Apply Now

Web Analyst

Full-time

The Web Analyst provides comprehensive reporting and analysis on website performance, customer behavior, search engine optimization, and other factors to initiate enhancements, improve clarity, and improve results. Under the direction of the Manager, Ecommerce, the essential functions of this position are as follows:

  1. Assist with the implementation of various tracking/analysis tools on websites and the development of business requirements, variables setup, and validation.
  2. Develop and maintain ecommerce dashboards and reports as well as Key Performance Indicators (KPIs). Deliver regular reports on key metrics and product release or other change impacts, such as critical paths, conversion events, segmentation types, referring channels, marketing campaigns, and specific attribute correlations.
  3. Analyze web traffic and site behavior using various analytic tools in order to support business decisions and improve customer site experience and business growth (sustainability, traffic, and conversion).
  4. Maintain and support data integrity/validation. Coordinate tagging for site content and functionality, tracking parameters, and A/B testing. Identify gaps in current data capture strategy and implement enhancements.
  5. Make recommendations to ensure best practices in metrics and decision-making are being maintained.
  6. Work with internal assets on web design, writing, and programming to strategize improvements to Search Engine Optimization, track improvements, adjust Pay Per Click campaigns, and improve organic search results.

The ideal candidate will have the following knowledge and experience:

  • Bachelor's degree in statistics, business, math, economics, finance, or a related field
  • Minimum of two years of experience in web analytics (Google Analytics and Google Tag Manager) and implementation of tagging
  • Proven experience in SEO
  • Experience with ecommerce sites
  • Experience in HubSpot, social media analytics, Listrak, and SLI preferred, but not required

Apply Now

Life at CPH

$12,670

donated in 2015 to various charities through Casual for a Cause

858

backpacks for kids stuffed and distributed at our annual Operation F.U.N. event (For a United Neighborhood)

200+

Gus’ Pretzels consumed during employee appreciation days in 2015

2,160+

shuffleboard points scored

550 lbs.

to lift, push, and pull in our on-site fitness center

Weekly chapel

on Wednesday mornings

55+ years

of being on mission through Concordia Gospel Outreach

Annual washers tournament

A chance for you to dethrone the ranking champs

 

Benefits & Perks

Keep your bank account healthy with competitive pay, 403(b), and employer match.
Stay healthy and happy with incredible health, dental, and vision benefits.
Enjoy work-life balance with flex-time and generous paid-time off.
Our on-site cafeteria offers breakfast, lunch, coffee, and snacks at great prices.
Stay fit with our on-site workout center and free fitness classes.
Step away from your desk and play a game of Ping-Pong, Foosball, or shuffleboard.
Casual for a Cause is our twist on casual Fridays. Wear jeans and give to a great cause.
Like baseball? Employees win tickets to Cardinals games all season long!
Going on a mission trip? Eligible employees get up to two weeks of paid time off.
Take time off to care for your new family with generous parental leave options.
Thinking of going back to school? Take advantage of tuition reimbursement options.
Whatever you do at CPH, your work directly supports our mission to share the Gospel.


St. Louis Cardinals Fans

CPHers celebrate the Cardinals winning the 2011 World Series.

Internships


"At CPH, people care. Employees build one another up and know how to have fun–even with interns! Bosses want you to thrive and nurture your development. I learned so much more than I anticipated."

— Jonah, Corporate Communications Intern

Hannah, Corporate Communications Intern


"I am so thankful for the opportunity to be an intern at CPH! Not only did I learn and cultivate an appreciation for publishing, but I also developed a deeper understanding of the Christ-centered work done at CPH and the dedication of its employees."

— Caitlin, VBS Intern

Caitlin, VBS Intern


"My supervisors actively sought projects for me to work on that fit my talents and interests. I love coming to work every day knowing I can make a small impact doing what I love."

— Nathaniel, Book Production Intern

Nathaniel, Book Production Intern


"CPH has provided me with a unique experience where I was able to refine my tools as an editor and gain valuable business experience, all in a great, faith-based environment!"

— David, Curriculum Resources Intern

David, Curriculum Resources Intern
About Our Internship Program

The intent of this program is to provide practical experience in various aspects of publishing and general business as well as leadership development. While the focus for seeking interns will be on the Concordia University System, students from other colleges/universities who meet all requirements and are active members of LCMS congregations will also be considered.

Qualifications:

  • Completion of junior year of study
  • Minimum cumulative GPA of 3.0 on a 4.0 scale
  • Active membership in an LCMS congregation
  • Active involvement in campus life
Selection

Students must be nominated by a professor from their college/university. Students should submit their curriculum vitae or résumé and one or more letters of recommendation from a professor.

Credit

Students can earn three hours of credit (pass/fail) upon successful completion of the internship, if the student’s university permits. This will include a job evaluation by their CPH manager and a required paper reviewed by the CPH manager and the sponsoring professor.

Internship Duration

Internships will begin on May 30, 2017, and conclude on July 28, 2017. An unpaid week of vacation from July 3 through July 7 is optional.

Compensation

Interns will be paid at a rate of $12.00 per hour. Students from outside the St. Louis area will receive a housing allowance in the amount of $125.00 per week. Interns are responsible for housing arrangements. Working hours are 8:00 a.m. to 4:30 p.m., Monday–Friday.

Training

Interns will receive the following training in a manner similar to a new CPH employee:

  • CPH history and place among LCMS entities.
  • CPH mission, vision, and horizons.
  • Introduction to CPH departments and functions.
  • Overview of CPH products and distribution channels.
Nominations

All nominations and required documents should be submitted via email (preferred) to cphresume@cph.org by February 6, 2017, or mailed to:

Concordia Publishing House
Attn: Human Resources
3558 S. Jefferson Ave.
St. Louis, MO 63118

Announcements

Selected students for the 2017 summer internship program will be notified by March 3, 2017.

 

Digital Copywriter Intern

The intern will be responsible for creating engaging, customer-focused digital experiences for the web and email marketing campaigns, as well as completing other design assignments.

Specific Duties:

  • Create and design digital assets such as landing pages, emails, and web banners, maximizing effectiveness and complimenting user experience to achieve desired results.
  • Collaborate with internal partners efficiently and effectively to exceed clients’ expectations.
  • Make improvements to existing digital designs, updating for new channels, usability, performance, and search-engine optimization.
  • Manage multiple projects simultaneously under strict deadlines and meet or exceed all internal productivity, design, and scheduling timelines.
  • Assist in developing and maintaining consistent experiences for the CPH brand and its individual brands within.
  • Maintain a healthy sense of urgency while showing flexibility.
Qualifications:
  • Coursework or major in digital design, interactive design, or graphic design.
  • Strong editing and proofreading skills.
  • Problem solving and strategic thinking.
  • Ability to incorporate outside opinions into design.
  • Proficiency in Adobe Creative Suite, HTML, CSS, and JavaScript.
  • Completion of junior year of study.
  • Minimum cumulative GPA of 3.0 on a 4.0 scale.
  • Active involvement in campus life.
  • Active membership in an LCMS congregation.

How to Apply:

Candidates should submit a curriculum vitae or résumé and one or more letters of recommendation from professors by February 6, 2017.

Information should be submitted via email (preferred) to cphresume@cph.org or mailed to:
Concordia Publishing House
Attn: Human Resources
3558 S. Jefferson Ave.
St. Louis, MO 63118

Editorial Intern (Curriculum Resources)

The intern will assist editors with manuscript preparation, resource planning and development, and research, and will initiate the process of cataloging previous curriculum assets.

Specific Duties:

  • Review and correct manuscripts for My Devotions, Church Year Connections, and other products to ensure grammatical, doctrinal, and educational integrity.
  • Edit materials to make them compatible with the English Standard Version (ESV) of the Bible.
  • Assist with resource planning and development.
  • Identify elements of extant resources that might be repositioned for other use.
  • Establish a database and searchable list for curriculum assets.
  • Write for various content needs, including web content for educational resources.
  • Complete other work to support the curriculum editorial team as time allows.
Qualifications:
  • Coursework or major in education, journalism, or related field.
  • Proficient in Word and PowerPoint.
  • Completion of junior year of study.
  • Minimum cumulative GPA of 3.0 on a 4.0 scale.
  • Active involvement in campus life.
  • Active membership in an LCMS congregation.

How to Apply:

Candidates should submit a curriculum vitae or résumé and one or more letters of recommendation from professors by February 6, 2017.

Information should be submitted via email (preferred) to cphresume@cph.org or mailed to:
Concordia Publishing House
Attn: Human Resources
3558 S. Jefferson Ave.
St. Louis, MO 63118

Editorial Intern (VBS)

The intern will assist editors with manuscript preparation, resource planning and development, and gathering information for VBS resources.

Specific Duties:

  • Review and correct manuscripts to ensure grammatical, doctrinal, and educational integrity.
  • Prepare information and applications for the VBS CDs and DVDs for use by VBS leaders. This includes working with the editor and designer to create more than 200 pieces for these materials.
  • Provide support for video shoots for VBS. This may include the promo video, skit videos, and song-action videos.
  • Edit materials as assigned.
  • Assist with resource planning and development.
Qualifications:
  • Coursework or major in education, journalism, or related field.
  • Proficient in Word and PowerPoint.
  • Completion of junior year of study.
  • Minimum cumulative GPA of 3.0 on a 4.0 scale.
  • Active involvement in campus life.
  • Active membership in an LCMS congregation.

How to Apply:

Candidates should submit a curriculum vitae or résumé and one or more letters of recommendation from professors by February 6, 2017.

Information should be submitted via email (preferred) to cphresume@cph.org or mailed to:
Concordia Publishing House
Attn: Human Resources
3558 S. Jefferson Ave.
St. Louis, MO 63118

Information Technology Intern (Network Support)

The intern will assist with workstation management and support, including the deployment of a large number of replacement PCs.

Specific duties include: Workstation management and support:

  • Software and hardware support of multiple OS platforms (Mac OS X, Windows 7 through 10).
  • Assembly and installation of workstations and laptops.
  • Installation and configuration of various software and hardware, including Microsoft Office 2016 and Adobe Creative Cloud Suite.
  • Troubleshooting and problem resolution of help desk calls.
Server management and support:
  • Observe, learn about, and assist with the following:
    • The installation and configuration of various application servers.
    • The maintenance and support of an Active Directory domain.
    • Various server platforms (Windows Server 2008 R2 and 2012 R2, Microsoft Hyper-V Infrastructure, and Storage Area Networks).
Network topology management and support:
  • Observe, learn about, and assist with the following:
    • Cisco ASA Firewall configuration and support.
    • Juniper Switch implementation and support.
  • Perform data entry as needed to assist with setup.
Qualifications:
  • Computer information systems or related degree focus.
  • Interest in and understanding of network administration and workstation support.
  • Knowledge of current technology.
  • Completion of junior year of study.
  • Minimum cumulative GPA of 3.0 on a 4.0 scale.
  • Active involvement in campus life.
  • Active membership in an LCMS congregation.

How to Apply:

Candidates should submit a curriculum vitae or résumé and one or more letters of recommendation from professors by February 6, 2017.

Information should be submitted via email (preferred) to cphresume@cph.org or mailed to:
Concordia Publishing House
Attn: Human Resources
3558 S. Jefferson Ave.
St. Louis, MO 63118

Marketing Content Intern (Ecommerce)

The intern will be responsible for creating compelling, customer-focused content for the web and email marketing campaigns, as well as completing other marketing assignments. The candidate should understand the needs of the church and be able to create content that meets LCMS doctrinal standards.

Specific Duties:

  • Develop clear, concise, and accurate web content for optimal user experience.
  • Work interdepartmentally with marketing, corporate communications, design, and editorial to gather information, generate ideas, and gain consensus.
  • Ensure consistency in terminology, voice, style, and messaging.
  • Generate engaging email content, subject lines, headlines, and body copy that provide measurable results.
  • Prepare and improve web content that incorporates search-engine optimized keywords without compromising content.
  • Support video and photography production.
  • Develop social media content, and load and schedule posts.
  • Prepare compelling web content that supports the church’s promotional activities.
  • Gauge market activity and customer engagement through competitor analysis.
  • Assist with customer engagement at corporate events and maintain a high level of professionalism.
  • Research, gather, and match church-related information with existing account data.
  • Research product effectiveness through customer surveys (calling and online).
  • Trend product performance through sales analytics.
  • Strive to achieve "100 percent right the first time" work.
  • Manage multiple projects simultaneously under strict deadlines and meet or exceed all internal productivity, editing, and scheduling timelines.
  • Maintain a healthy sense of urgency while showing flexibility.
Qualifications:
  • Coursework or major in marketing, communications, or journalism.
  • Strong editing and proofreading skills.
  • Problem solving and strategic thinking.
  • Ability to accept and provide constructive feedback.
  • Ability to incorporate outside opinions into copy.
  • Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel.
  • Completion of junior year of study.
  • Minimum cumulative GPA of 3.0 on a 4.0 scale.
  • Active involvement in campus life.
  • Active membership in an LCMS congregation.

How to Apply:

Candidates should submit a curriculum vitae or résumé and one or more letters of recommendation from professors by February 6, 2017.

Information should be submitted via email (preferred) to cphresume@cph.org or mailed to:
Concordia Publishing House
Attn: Human Resources
3558 S. Jefferson Ave.
St. Louis, MO 63118

Marketing Data Intern (Marketing)

The intern will be responsible for researching, compiling, and managing customer data for use in digital marketing campaigns, as well as completing other marketing assignments.

Specific Duties:

  • Research and compile church and church-worker information.
  • Analyze and match gathered information with existing account data.
  • Ensure data consistency in structure, style, and storage.
  • Create and assign customer segment attributes.
  • Evaluate and remove ineffective data from database.
  • Gauge market activity and customer engagement through data analysis.
  • Research product effectiveness through customer surveys (calling and online).
  • Trend product performance through sales analytics.
  • Work interdepartmentally with marketing, corporate communications, customer service, and IT to gather and store data.
  • Strive to achieve "100 percent right the first time" work.
  • Manage multiple projects simultaneously under strict deadlines and meet or exceed all internal productivity, editing, and scheduling timelines.
  • Maintain a healthy sense of urgency while showing flexibility.

Qualifications:

  • Coursework or major in marketing, communications, or math.
  • Strong data analysis and management skills.
  • Effective organizational skills to plan work schedule and manage multiple projects simultaneously.
  • Problem solving and strategic thinking.
  • Ability to accept and provide constructive feedback.
  • Ability to incorporate outside opinions into work.
  • Proficiency in Microsoft Excel.
  • Completion of junior year of study.
  • Minimum cumulative GPA of 3.0 on a 4.0 scale.
  • Active involvement in campus life.
  • Active membership in an LCMS congregation.

How to Apply:

Candidates should submit a curriculum vitae or résumé and one or more letters of recommendation from professors by February 6, 2017.

Information should be submitted via email (preferred) to cphresume@cph.org or mailed to:
Concordia Publishing House
Attn: Human Resources
3558 S. Jefferson Ave.
St. Louis, MO 63118

Marketing Content Intern (Ecommerce)

The intern will assist the music staff in the editing and production of Creative Worship for the Lutheran Parish and the preparation of back-catalog music titles for release online; research and report music copyright status; and assist with the development of Lutheran Service Builder 3.0.

Specific Duties:

  • Music engraving using Finale
  • Proofreading services and music for Creative Worship for the Lutheran Parish
  • Recording and editing audio samples using Audacity
  • Preparing out of print music titles for release as print on demand and downloadable products using InDesign
  • Updating web data for existing and out of print music products
  • Work with the copyrights team to identify and report copyright status of back catalog music titles to ASCAP
  • Testing and research for Lutheran Service Builder 3.0
  • Updating data for Lutheran Service Builder 3.0
Qualifications:
  • Knowledge of historic and liturgical Lutheran church music (required).
  • Coursework toward the completion of a degree in music, music history, or music business (required).
  • Experience with MacIntosh and PC computer systems (required).
  • Experience with Finale engraving software (strongly desired).
  • Experience with InDesign/InCopy (desired).
  • Completion of junior year of study.
  • Minimum cumulative GPA of 3.0 on a 4.0 scale.
  • Active involvement in campus life.
  • Active membership in an LCMS congregation.

How to Apply:

Candidates should submit a curriculum vitae or résumé and one or more letters of recommendation from professors by February 6, 2017.

Information should be submitted via email (preferred) to cphresume@cph.org or mailed to:
Concordia Publishing House
Attn: Human Resources
3558 S. Jefferson Ave.
St. Louis, MO 63118

Public Relations/Publicity Intern (Corporate Communications)

The intern will be responsible for creating compelling, customer-focused content for the web and publicity campaigns, influencing research, and completing other assignments to support the promotion of CPH products and services. The candidate should understand the needs of the church and be able to create content that meets LCMS doctrinal standards.

Specific Duties:

  • Work interdepartmentally with marketing, design, editorial, and Concordia Gospel Outreach to gather information, generate ideas, and gain consensus.
  • Ensure consistency in terminology, voice, style, and messaging.
  • Generate engaging email and publicity content, subject lines, headlines, body copy, and related social media copy that provide measurable results.
  • Prepare compelling blog content to engage readers.
  • Prepare and improve web content that incorporates search-engine optimized keywords without compromising content.
  • Research and create target lists for media-influencer outreach.
  • Conduct social media research and create engaging, appropriate social media content.
  • Assist with corporate events’ logistics and maintain a high level of professionalism.
  • Strive to achieve "100 percent right the first time" manuscripts.
  • Manage multiple projects simultaneously under strict deadlines and meet or exceed all internal productivity, editing, and scheduling timelines.
  • Maintain a healthy sense of urgency while showing flexibility.

Qualifications:

  • Coursework or major in marketing, communications, English, or journalism.
  • Strong editing and proofreading skills.
  • Problem solving and strategic thinking.
  • Ability to accept and provide constructive feedback.
  • Ability to incorporate outside opinions into copy.
  • Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel.
  • Completion of junior year of study.
  • Minimum cumulative GPA of 3.0 on a 4.0 scale.
  • Active involvement in campus life.
  • Active membership in an LCMS congregation.

How to Apply:

Candidates should submit a curriculum vitae or résumé and one or more letters of recommendation from professors by February 6, 2017.

Information should be submitted via email (preferred) to cphresume@cph.org or mailed to:
Concordia Publishing House
Attn: Human Resources
3558 S. Jefferson Ave.
St. Louis, MO 63118

18 Reasons You’ll Love St. Louis

City Living
St. Louis
  • Affordable cost of living
  • 79 unique city neighborhoods
  • A huge metropolitan area
  • Vibrant music scene
  • St. Louis Arch
  • Forest Park
Family Friendly
Family Friendly
  • Beautiful running and cycling trails
  • 30+ School Districts & 400+ private schools
  • 35+ colleges, universities, and seminaries
  • Free family activities like the St. Louis Zoo
  • Easy weekend trips to the Ozarks, Tablerock Lake, Chicago, Kansas City, and Memphis!

Sports Fans
Sports
  • Cardinals baseball
  • Blues hockey
  • SLU basketball
Good Eats
Good Eats
  • Ted Drewes Frozen Custard
  • The Hill—some of the best Italian cuisine around
  • Taste of St. Louis
  • Delicious international cuisine

 

Phone: (314) 268-1000   |   Toll-Free: (800) 325-3040   |   3558 South Jefferson Avenue; St. Louis, MO 63118-3968   |   Monday–Friday from 7:30 a.m.–5:00 p.m. CST